1. Charging method (USB charging)
2. Tips: Charge the head with 5V-1A or USB.
3. When the bracelet is charged, the charging icon dynamic graph will pop up, and the full reminder will be filled.
1.Download through the application market
Android: browser and other location search “Duowear” to download.
iOS: APP store Search for “Duowear” to download.
2.Download by hand code QR code
Android: Scan QR code via QQ, WeChat or other applications, connect to the download interface to download.
iOS: Scan QR code via QQ, WeChat or other applications, connect to the download interface to download.
Android/iOS app name: Duowear
Installation completion icon as shown
3. log in
After downloading Duowear, open the app to register/login, view my – data settings, and set up your own information by the user.
4. Bluetooth connection
After the bracelet is turned on, Bluetooth is always searched. When the app is downloaded, click Add Device, select the device name (the Bluetooth name of the bracelet is: RD11), and click the Bluetooth device to connect successfully.
a、After the Bluetooth connection is successful:
View the Bluetooth name and MAC address at the Bluetooth device unbind.
The bracelet time is synchronized with the mobile phone, the APP clicks to find the bracelet, the bracelet shines and the corresponding icon is displayed.
b、Bluetooth automatic connection：
Beyond the Bluetooth range, there is a vibration reminder on the wristband end. When the bracelet reaches the valid range of Bluetooth connection, Bluetooth will automatically connect.
Close the application background or restart the phone or click on the one-button cleaning that comes with the phone, and then enter Duowear again, the Bluetooth connection will be automatically connected within the valid range.
4. Other functions (The following functions are implemented when the APP is successfully logged in and the Bluetooth connection is successful).
（1） Android 4.4+ or iOS 8.0 and above devices that support Bluetooth 4.0.
（2）Use the charger to activate the bracelet when using it for the first time.
（3） When downloading Duowear, please make sure there is no abnormality in the network.
6. Bluetooth connection：
a. Please make sure the phone Bluetooth is turned on and the bracelet is turned on.
b. When searching for Bluetooth, please make sure it has not been bound by another account.
c. When searching for Bluetooth, the bracelet and the phone should be as close as possible.
7. If the message ring is not received by the end of the loop, please make sure the app is running in the background and the message notification is turned on (the accessibility function also needs to be turned on)
8. The Bluetooth connection is abnormal and cannot enter the app. Please try to enter the mobile app management to clean up this app cache data.
9. Before binding the bracelet to another account, you need to unbind the current account.
10. If the bracelet does not light, please connect the bracelet to the charger.
1X bracelet 1X manual
Standby time：About 15 days
Working time: about 5-7 days
Waterproof rating: IP67
Q: When will we send your order?
A: After we receive your order,we will send your order within 48 hours.(Except holidays)
Q: How long does it take for me to receive the package
A: We use Aliexpress Standard Shipping or ePacket.promised delivery time is 15-30 days,if you do not receive the package within 60 days,we will give you a refund or send your order again.Your money is safe.Special countries such as Brazil,Chile,we are committed to delivery time is 15-60 days.
Q: What if I received a product error or damage?
A: If you receive a product error or damage,please contact us immediately,we will respond quickly and give you a solution,you will get a refund or replacement service.
Q: About Warranty service.
A: The product has 1 year warranty service.If product can’t work within 15 days after you get it(natural damage) ,you can replace new one free.
Q: About Feedback
A: If you are satisfied with our product,please give us all 5 stars.If you have any questions,please do not give us negative feedback.Please inform us immediately,we will give you the best service and solution.